Features & Benefits


Subscription Management Solutions

Customer Relationship Management (CRM)

Individual Members, Companies and multi-level structures

User defined Classifications, Analysis, Levels, and other Group Codes

Multiple Address, Phone, Fax Email, Web contact details

Built-in Postcode validation

Member Qualifications, Application details

Sub-branch and Divisions supported


Direct Debit - Bank & Credit Cards

Payroll Deductions

Statements, Cheque, Money Order, B-Pay

Weekly, Fortnightly, Monthly, Quarterly, Half-year and Full Year

Multiple Billing plans, GST support, Special Levies

Adjustments, Waivers, Dishonours

Anniversary and Fixed-term billing

Products and Services

Products with groups and catalogues, discount structures supported

Individual or Company Invoicing

Online selling supported

Secure Payment Gateways

Supplier details management


MYOB, Quickbooks and other integration with flexible GL account structures

Fully Australian GST compliant

Full Debtors management capability

Detailed transaction history with Drill-down capability

Reporting and Analysis

Integrated Crystal Reporting module

Library of 100+ standard reports and Custom report setup available

Graphs and statistical analysis inbuilt

Historical reporting and archive facilities

Contact Management

Email Tracking

Call Centre with Alerts and Customisation capability

Document imaging and content management

Email and Mail Merge from within Membership system

SMS (Text Messaging)

Postcode DPID/barcoding available

Web,Mobile and Integration

Fully Integrated Website

Mobile access to key functions from Windows Phone, Google Android, Apple iPhone

Event Management

Event Definition - Flexible for Training, Campaigning, Committees and more

Manage Flights, accommodation, Seating Plans

Invoice directly for events where billing is required

Accreditation Points

Earn points through Training, Events and Product purchases

Redeem points to purchase products

Membership Cards including Smartcards and Magnetic Stripe support

Industrial Capability

Ballots and Election functions

Awards, EBAs for companies and individuals

Worksite mapping tools and Campaigning

Organiser areas



Site Visits

Dispute tracking


Security over all modules and functions including reports

Member changes logged for auditing

Template based Export features

XML interfaces to 3rd party applications

Based on standard Microsoft SQL server technology